We at Aai Planet would like to state that all information, products, and services displayed on www.aaiplanet.com website constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions listed below. The Aai Planet website has the right to accept or reject your offer without assigning any reason.

In order to use www.aaiplanet.com website belonging to Aai Planet, clients have accepted the following terms and conditions given below but we reserve the right to add, delete, alter or modify these terms and conditions at any point of time.

Clients are therefore advised to read these terms and conditions carefully every time you use www.Aai Planet .com the website of Aai Planet to be confident of your shopping.

We at Aai Planet have made every possible effort to display the colour of our products that appear on the site as accurately as possible. However, the actual colours you see will depend on your monitor so we cannot guarantee that your monitor’s display of a colour will be accurate. Also at times due to reflection of light effects, it may vary a little which is beyond our control and we shall not entertain any such claims regarding the exchange of product.

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to make any purchase from us and at the same time we do not hold any responsibility towards any misuse of the product purchased by clients.

Aai Planet will not be responsible for any damage suffered by users due to any negligence in using the product purchased from www.Aaiplanet.com. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

Aai Planet will take “Full Responsibility” * of your Order. This means that we at Aai Planet assure you that all the goods will be packed and dispatched in perfectly “GOOD CONDITION” and to ensure smooth delivery to your doorstep we will use all the best courier services. The term “Full Responsibility” means packing the goods in perfect conditions at the time goods leave the warehouse and also we do take utmost care in packing the goods as per their sizes, weight, volume, etc. so you need not worry about our highly efficient packaging system.

The prices and availability of products are subject to change without prior notice at the sole discretion of Aai Planet so no disputes shall be entertained.

Requests for cancellations of orders once placed on www.aaiplanet.com shall not be entertained. If at all we have to accept any cancellation there would be a charge of 10% of the total amount (excluding shipping amount) of the order as restocking fees. Cancellations have to be made within (maximum) 2 Hours of placing an order. For cancelling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.

Once the order is placed at www.Aai Planet.com no changes can be made in order thereafter. In case clients wish to add items to your existing order, clients will have to place separate order for the same, no changes to the existing order will be permitted

Aai Planet reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded and the User shall be informed of the same.

Note: In this case, no restocking fees would be charged.

If a non-delivery or late delivery occurs due to a mistake by the Clients (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Aai Planet for re-delivery shall be claimed from the User before re-dispatch of the order.

By placing the order The User agrees to give accurate, authentic, and true information. Aai Planet reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Aai Planet  has the right in its sole discretion to reject the registration and debar the User from using the services of www.AaiPlanet.com without prior intimation whatsoever.

Aai Planet will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her own card on the site at the time of purchase.

www.Aai Planet .com will not be responsible for any kind of import duties/ taxes in the client’s country. The liability to pay import duties will be on the client’s side.

Aai Planet provides no warranty, either express or implied with respect to any product, and specifically disclaims all other warranties, including, without limitation, warranties for merchantability, non-infringement, and fitness for any particular purpose. Aai Planet ’s sole obligation and liability for product defects shall be, at Aai Planet option, to replace or issue credit only against any manufacturing defect (Manufacturing defect will be solely decided by Aai Planet) to the buyer.  In no event shall Aai Planet exceed the buyer’s purchase price.

At Aai Planet we do take care of complaints related to delivered parcels only if informed within 48 hours of delivery. No complaints shall be entertained regarding the wrongly ordered product by Clients. This is done in the interest of the consumer to avoid any fake complaints and products.

This agreement is constructed in accordance with the applicable laws of India. The Courts at Gujarat shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Do not forget to check our cancellation / refund policy before placing an order.